Effective Date: 1 November 2025
VelocityX Group ('VelocityX', 'we', 'our', or 'us') is committed to safeguarding your personal information in line with the Protection of Personal Information Act, 2013 (POPIA), the EU General Data Protection Regulation (GDPR), and the Electronic Communications and Transactions Act, 2002 (ECTA). This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit or interact with our website or digital platforms (including the Igniter Portal, Accelerator Vault, and related VelocityX systems). By accessing our website or providing personal information to VelocityX, you consent to the practices described in this policy.
**Personal Information:** Information relating to an identifiable, living natural person or juristic person, as defined by POPIA. **Processing:** Any operation or activity concerning personal information, such as collection, use, storage, dissemination, or deletion. **Information Officer:** The VelocityX executive formally appointed under POPIA to oversee compliance and respond to privacy-related inquiries.
When you contact us, submit inquiries, subscribe to updates, or enter into service agreements. This may include your name, company name, job title, email address, phone number, and business requirements.
When you browse our website or online systems, we collect technical data such as IP address, browser type, and device identifiers, as well as cookies and analytics tracking data.
For consulting or franchise services, we may collect business, financial, or operational information necessary to deliver services under contract.
VelocityX processes personal information on lawful grounds including consent, contractual necessity, legitimate interest, and legal compliance.
To deliver consulting and franchise services, respond to inquiries, manage relationships, improve services, and comply with applicable law.
Personal information is shared only when necessary—with trusted providers, authorised partners, or under lawful obligations—with appropriate safeguards.
VelocityX implements secure servers, encryption, access controls, and monitoring. Data breaches are reported in accordance with law.
Cross-border transfers comply with POPIA Section 72 and GDPR Chapter V using adequacy decisions or Standard Contractual Clauses.
Information is retained only as long as necessary, typically 7 years for engagements, until consent withdrawal for marketing, and 24 months for analytics.
Under POPIA and GDPR, you may access, correct, delete, restrict, or object to processing of your personal information and withdraw consent at any time.
VelocityX uses cookies and analytics tools to improve experience; users can manage cookie preferences via browser settings.
VelocityX is not responsible for third-party websites or services linked from our site.
We do not knowingly collect data from persons under 18 years old.
**Information Officer:** Mr. V I Beck **Email:** vernon@velocityx.group
This policy may be updated periodically, and the latest version will be available on our website.
We measure our success by the trust we earn. VelocityX protects information with the same precision and discipline that define our consulting --- transparent, ethical, and accountable.
Effective Date: 1 November 2025 This Cookie Policy explains how VelocityX Group uses cookies and similar technologies on our website and digital platforms to ensure functionality, improve user experience, and gather analytics for performance measurement.
Cookies are small data files stored on your device when you visit a website. They help the site remember your actions and preferences to improve efficiency and usability.
- Strictly Necessary Cookies -- required for security and core features. - Analytics & Performance Cookies -- help us understand how visitors use our site. - Functional Cookies -- remember preferences such as language or region. - Marketing Cookies -- track engagement to measure campaign effectiveness.
To maintain secure sessions, analyse performance, personalise content, and measure marketing effectiveness. We do not sell or share cookie data.
You can manage or disable cookies in your browser settings, though disabling them may affect functionality.
VelocityX uses trusted providers such as Google Analytics, HubSpot, and LinkedIn that set cookies in accordance with their privacy policies.
We may update this policy periodically, and the most current version will be displayed on our website.
info.officer@velocityxgroup.com
VelocityX Group -- Accelerating Growth. Multiplying Impact. Delivering Excellence. We use cookies the same way we use data --- with purpose, precision, and integrity.